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Athabasca University

COMP693: Independent Study

Topic: Strategic and Enterprise Performance Management

Delivery Mode: Independent study online through a Collaboration with the university of Technologico de Monterrey Mexico.

Credits: 3 (Elective)

Prerequisites: Program Director approval is required. Students must contact the MSc IS Office prior to registration in this course.

Centre: School of Computing and Information Systems

Academic Period: September – September 17 2019 to November 29 2019.

Professor: Dr. Francisco José Camargo Santacruz

Tutor: Ms. Josefina Rangel Sánchez. MTI

Platform: Online course in collaboration with the University of Tecnologico de Monterrey, Mexico.

Study Hours: It's expected that student works 12 hours during a week on average and accessing the course page at least 5 times a week.

General Description:

During the last decade, Strategy has become a must for all kind of corporations. Business success is strongly related to the extent to which managers are able to define and communicate strategy through the entire organization. Performance indicators monitoring is imperative to effective decision making and goal attainment. Balanced Scorecard (BSC) is one of the most successful business tools to communicate and monitor corporate strategy. This course has been designed to provide a comprehensive learning on how to design and implement a BSC within an organization.

Course Importance:

Corporations all around the world are demanding new competences such as strategic thinking and innovative leadership. This course is focused on how to design and implement a Balanced Scorecard. Since 1992, when Kaplan and Norton developed this framework, it has become one of the most effective tools to harness a corporation knowledge and Human Capital. This course will develop the required skills to define a corporate strategy and to break it down, level by level, in measurements and goals. Once the map has been traced, the student will learn how to communicate this goals to the entire organization and how to monitor and control in order to assure success.

Course Themes:

1. Module: Balanced Scorecard Foundations
1.1. Topic: What is a Balanced Scorecard
1.2. Topic: How to be Prepared for a Balanced Scorecard
1.3. Topic: Balanced Scorecard Building Blocks (Mission, Vision, Strategy)
2. Module: Balanced Scorecard Construction
2.1. Topic: Designing Workshops
2.2. Topic: Building Strategy Maps
2.3. Topic: Creating a Balanced Scorecard
3. Module: Balanced Scorecard Implementation & Maintenance
3.1. Topic: Designing Strategy Execution Meetings
3.2. Topic: Sharing Contributions to Balanced Scorecard
3.3. Topic: Integrating Change Management

Course materials:

Text book: Niven, Paul R.. Balanced Scorecard Evolution: A Dynamic Approach to Strategy Execution. Wiley, 2014.

Course evaluation:

Activity Type Percentage
Cases (3) Individual 27%
Final exam Individual 13%
  • Stage 1. Balanced Scorecard Design 20%
  • Stage 2. Balanced Scorecard Construction 20%
  • Stage 3. Balanced Scorecard Implementation 20%
Collaborative 60%
Total 100%

Important dates:

Holidays in Mexico:

  • September 16th (Independence Day)
  • November 18th (Day off for Revolution Day Memorial)

Updated July 05 2019 by Student & Academic Services

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